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Warranty

Find everything you need to know about our warranty policies right here. Our goal is to make it easy for you to understand your coverage, file claims, and learn about available support. Explore detailed answers to frequently asked questions, so you can get quick and clear solutions to any warranty-related questions.

How long does the warranty last on a hockey stick?

The warranty for a hockey stick lasts for 30 days from the date of purchase.

This warranty covers manufacturing defects that are identified within this period, as determined by our suppliers. Although we adhere to this guideline, we assess each warranty claim on a case-by-case basis, ensuring fairness even after the warranty has expired. For further assistance, feel free to visit one of our retail locations or reach out to our claims department at [email protected] 

 

How do I process an warranty?

To claim a product, you can visit one of our stores; alternatively, you can contact our claims department at [email protected]. Please make sure to include the following when submitting your warranty claim:

  1. Your order/receipt number for the product.
  2. Clear photos of the damage (including pictures of the affected clubs and the serial number).
  3. A brief description of how the damage occurred.

In some instances, we may need to contact the supplier before processing your claim. Thank you for your cooperation!

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