Fast deliveries
We have fast handling of all our orders. You choose between UPS and PostNord.
Store Questions
Discover everything about our vibrant stores in Södertälje and Malmö! Our FAQ page covers detailed product information, unique store atmospheres, and upcoming events tailored to each location. Whether you’re a local or just visiting, learn how to make the most of your shopping experience with us. Each store offers a distinct personality, exclusive promotions, and personalized service to ensure an exceptional visit.
For residents and travelers alike, our Södertälje and Malmö stores are ready to welcome you with open arms, delivering not only top-quality products but also a memorable and customer-focused experience. Find answers to your questions here and start planning your visit today!
How can I see what is in stock in the stores?
Currently, you can only view the inventory available at our central warehouse. We are working on expanding visibility to include more locations and will notify you when this feature becomes available. If you have specific questions about stock availability or need assistance, please contact us directly.
Where is your stores located?
Looking for MonkeySports store locations in Sweden? Here are the addresses for our retail locations in Malmö and Södertälje:
-
MonkeySports Malmö Store
Address: Topplocksgatan 17A, 212 41 Malmö, Sweden. -
MonkeySports Södertälje Store
Address: Klastorpsvägen 34, 152 42 Södertälje, Sweden.
Visit MonkeySports Sweden for high-quality sports gear, expert advice, and exceptional service in Malmö and Södertälje!
Do you have shooting rooms in the stores?
Yes, we have a shooting room available at our Malmö store. In this facility, customers can try out hockey equipment from top brands such as Bauer, CCM, True, and Warrior. Unfortunately, we do not have a shooting room in our Södertälje store.
What are the opening hours around weekends and public holidays?
Both stores are open on Saturdays between 10am and 4pm and closed on Sundays.
When it comes to Red Days, please double-check the opening hours before your visit us.
Can you heat and sharpen skates in the shops?
You can receive heating and sharpening services for your skates at any of our locations, regardless of where you purchased them. Heating is free of charge.
We offer two types of sharpening:
Hollow sharpening for 129 SEK
Radius sharpening for 349 SEK.
Please visit us in-store for sharpening, as appointments are not required. Hollow sharpening is usually done immediately, while Radius sharpening may require you to leave your skates for up to 24 hours, depending on store demand.
How can I contact a store directly?
We currently do not offer direct phone connections to our stores. However, our customer service team is ready to assist you with any store-related questions or needs. Simply reach out to our customer service, and they will gladly help you with product inquiries, store information, or other store-specific assistance.
Can I Reserve Products in Your Store?
Yes, reserving products in our store is easy and customer-friendly! Our policy allows you to hold any item for up to 24 hours—unless otherwise arranged. This lets you secure your favorite products while making final decisions.
You can reserve items in the following ways:
- In-Store: Visit any of our store locations to put a product on hold in person.
- Phone or Email: Contact our customer service team via phone or email to reserve products remotely.
Enjoy peace of mind knowing your products are waiting for you. Reach out today to reserve items in the way that works best for you!
Can I schedule an appointment to test skates?
No, appointments are not required to test skates. We invite you to simply swing by our location at your convenience. Our team is ready to assist you with skate testing and help you find the perfect fit!
Can you receive expert advice in our store?
Yes, you can receive expert advice in our store. Our knowledgeable staff is happy to answer your questions, provide recommendations, and help you find the right products for your needs. Visit us for personalized advice and professional tips directly in-store!
