Payments

Q: What payment options do you have in store?

Currently, we are pleased to announce that we accept American Express! When visiting our store, you can conveniently pay using any major credit card or with Klarna. Thank you for choosing us for your shopping needs!

Q: How do I apply a discount code?

To apply a discount code on MonkeySports Europe: Add items to your cart: Browse our selection and add the items you wish to purchase. Proceed to checkout: Click on the shopping cart icon, then select "Checkout" to begin the purchase process. Enter discount code: During checkout, you’ll find a field labeled "Campaign Code", Enter your code exactly as provided (including any capital letters or special characters) and click "Activate." Complete your purchase: The discount should apply immediately, reducing the total amount. Review your total, then proceed with the payment to finalize the purchase. If you encounter any issues, please contact our customer service team for assistance.

Find answers to frequently asked questions about payments on our website.

Our Payments FAQ page provides answers to all questions related to payments on our site, including accepted payment methods, security protocols, refund processes, and troubleshooting tips. Whether you're looking for information on secure checkout, transaction issues, or refund policies, this section has the answers you need.

What payment options do you have on the website?

We currently use Adyen as our payment processing system, providing a variety of payment options, including the popular Buy Now, Pay Later option with Klarna in select countries. With Adyen, customers enjoy flexible payment methods, allowing immediate transactions or deferred payments depending on the location.

Can you pay with cash in your stores?

We are cashless, so we do not accept any cash as payment in any of our stores.

Can i pay with American Express card in the store?

Yes, you can now pay with your American Express card in-store!

What payment options do you have in store?

Currently, we are pleased to announce that we accept American Express! When visiting our store, you can conveniently pay using any major credit card or with Klarna.

Thank you for choosing us for your shopping needs!

How do I apply a discount code?

To apply a discount code on MonkeySports Europe:

Add items to your cart: Browse our selection and add the items you wish to purchase.

Proceed to checkout: Click on the shopping cart icon, then select "Checkout" to begin the purchase process.

Enter discount code: During checkout, you’ll find a field labeled "Campaign Code", Enter your code exactly as provided (including any capital letters or special characters) and click "Activate."

Complete your purchase: The discount should apply immediately, reducing the total amount. Review your total, then proceed with the payment to finalize the purchase.

If you encounter any issues, please contact our customer service team for assistance.

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